Last Updated: August 14, 2024
This Privacy Policy is provided by ALKA LTD (referred to as "the Team," "we," "our," or "us") and outlines our commitment to protecting your privacy. This document explains how we collect, use, and share your personal information when you use our Software and Services, as well as your rights and choices regarding your information. If you do not agree with the terms of this Privacy Policy, please discontinue your use of our Software and Services.
We regularly review and update this policy, and we encourage you to check for the latest version periodically.
We collect information that can identify you as an individual ("Personal Information") through two primary methods: information you provide directly and information we collect automatically.
The information you voluntarily share with us includes:
Contact Details:Such as your name, email address, phone number, and postal address.
Account Information: Including your unique user ID and password.
Personal Details: Like your date of birth.
We collect this information when you:
- Communicate with us via email or other channels.
- Register for an account.
- Participate in surveys, contests, or sweepstakes.
- Engage with our social games.
We also gather information automatically when you use our Software, which may include Personal Information:
IP Address: Reveals information about your geographical location.
Device Identifiers:Such as your device ID or advertising ID.
Additional Data: We may collect other information deemed necessary for improving our services.
An anonymous internal User ID, not linked to your personal identity, is generated when you use our Software and Services. This ID may be combined with the information mentioned above.
While our intention is to avoid collecting personally identifiable information beyond what is necessary for registration and support, inadvertent errors may occur. We regularly audit our systems to promptly identify and remove any unintentionally collected personal information.
We use your Personal Information primarily for the following purposes:
With Your Consent: When you have explicitly agreed.
Contractual Obligations: To fulfill contracts we have with you.
Legitimate Interests: For our business interests or those of third parties, provided your rights do not override these interests.
Legal Compliance:To meet legal or regulatory requirements.
We may share your Personal Information with third parties in specific situations:
Legal Requirements: When required by law.
Business Transitions: In cases of mergers, acquisitions, or changes in organizational control.
Third-Party Service Providers: We may share your information with selected partners, ensuring they protect your data, use it only to provide services to us, and comply with our privacy policy.
In all other cases, your personal information will not be shared without your explicit consent.
If you prefer not to have your information used for advertising purposes, you may opt-out of targeted ads. Please be aware:
- Opting out may prevent personalized ads but won’t stop data collection for other purposes, like fraud prevention.
- You may need to opt out separately on different browsers or devices.
- We do not control third-party opt-out mechanisms and are not responsible for their performance.
We are committed to safeguarding your personal information. We implement a variety of security technologies and procedures to protect your data from unauthorized access, misuse, or disclosure. We retain your information only as long as necessary for business and legal purposes, and we manage it according to this Privacy Policy.
Our security measures include industry-standard safeguards and controlled access to your data on our encrypted servers. However, we cannot guarantee absolute security due to the inherent risks of internet transmission. We also maintain global data nodes to ensure data backup, subject to local legal regulations.
If you uninstall our software or stop using our services, we will delete your data within three months. If you clear your data through the software’s internal functions, we will delete your local information immediately and remove server-stored data within one month.
We comply with the General Data Protection Regulation (GDPR) and the Personal Information Protection and Electronic Documents Act (PIPEDA). If you are located in Europe or Canada, you have the right to:
Access, Rectify, or Erase your personal information.
Restrict or Object to processing your personal information.
Receive a Copy of your data in a digital format.
You may also lodge a complaint with your local data protection authority within the European Economic Area (EEA) if you believe your rights have been violated.
If you are in the EEA, please note that your personal information may be transferred to countries outside the EEA, where data protection laws may differ. By using our services, you consent to the transfer of your data as described in this Privacy Policy.
We comply with the Children’s Online Privacy Protection Act (COPPA) and GDPR. We do not knowingly allow individuals under 18 to use our services or collect personal information from those under 18. If we discover that we have inadvertently collected data from a child under 18, we will take steps to delete it.
All content within our Software and Services is our exclusive property and is protected by copyright and other applicable laws. You agree to use our Software and Services lawfully. We reserve the right to terminate or suspend your access if we believe your conduct violates the law, this policy, or the rights of others.
Please do not send us confidential or proprietary information. Any submissions will be considered non-confidential, and we may use them freely without compensation. We will only use your name if legally required or if you give us permission.
We reserve the right to assign this Privacy Policy or any of our rights and obligations under it to any successor.
If you have any questions about your privacy or wish to update your Personal Information, please contact us at [email protected].